Annexure A
Escalation Matrix Details
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
| Customer Care | Mr. Rajesh Kumar | Mansukh House, Plot No.6, Pandav Nagar, Delhi-110092 | 011- 47617891 | rajeshkr@moneysukh.com | 9 a.m.to 6 p.m. All trading days |
| Head of Customer Care | Mr. Manoj U | 011- 47617820 | manoj@moneysukh.com | ||
| CEO | Mr. Virender Mansukhani | 011- 47617800 | ceo@moneysukh.com | ||
| Mansukh Securities and Finance Limited | Mr. Sandeep Kumar (Principal Officer & Compliance Officer) | 011- 47617830 | complianceofficer@moneysu kh.com | ||
| Mr. Virender Mansukhani (Principal Officer – For purpose of Research Analyst Activities) | 011- 47617800 | vkm@moneysukh.com | |||
| Mansukh Stock Brokers Limited | Mr. Kapil Awal (Principal Officer & Compliance Officer) | 011- 47617890 | kapilawal@moneysukh.com | ||
| Algocomm Futures Private Limited (Formerly known as Mansukh Commodity Futures Private Limited | Mr. Paras Khandelwal (Principal Officer & Compliance Officer) | 011- 47617860 | paras@moneysukh.com | ||
| Mansukh IFSC Broking Private Limited | Ms. Pranami Nehakumari (Principal Officer) | 643, 6th Floor, Signature Building, Block 13B, Zone, GIFT-SEZ, Gandhinagar, Gujarat-382050 | +91-8511415558 | ||
| Mr. Himanshu Jain (Compliance Officer) | +91 8511415558 | himanshu.j@mansukh.in |
In absence of response /complaint not addressed to your satisfaction, you may lodge a complaint with:
- SEBI at https://scores.sebi.gov.in/scores-home
- SMARTODR Dispute Website : https://smartodr.in/
- Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal
Or Exchange(s) at
- NSE: https://investorhelpline.nseindia.com/NICEPLUS/
- BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
- MCX: https://www.mcxindia.com/Investor-Services
- NCDEX: https://ncdex.com/investor_complaint
- India INX: https://www.indiainx.com/static/InvestorGrievance.aspx
Or Depository(s) at
- NSDL: https://investor.nsdl.com/portal/en/home
- CDSL: https://www.cdslindia.com/eservices/footer/grievances
- IIDI: https://www.iidi.co.in/Complaint%20Handling%20and%20Grievance%20Redressal.html
IFSCA at https://ifsca.gov.in/Pages/Contents/Complaints
Please quote your Service Ticket/ Complaint Ref No. while raising your complaint at SEBISCORES / Exchange/ Depository portal.